Hotels

Housekeeping depends on the linen chute every day, and guests notice the smell before staff do. We schedule around check-out and turnover so the chute is back in service when you need it.

Hospitals and healthcare

Linen chutes in hospitals carry soiled linen, so they need sanitizing on a tighter schedule than an apartment building. We work with your environmental services and facilities teams on timing and access. For heavy-use and healthcare chutes we recommend cleaning at least quarterly.

Infection-prevention policies set the bar. UNC Medical Center’s 2024 policy, for example, has chute intake openings cleaned weekly or when visibly soiled, and all linen bagged before it goes down the chute. We fit our deep cleaning around the schedule your team already keeps.

FAQ

Laundry & linen chutes: common questions

Do you clean laundry and linen chutes in hotels and hospitals?

Yes. We clean and sanitize linen chutes and work around your operation, including off-hours when that’s easier for housekeeping or environmental services. Hospitals and busy hotels usually need cleaning more often than apartment buildings.

Do hospital linen chutes need to be cleaned?

Yes. Hospital infection-prevention policies treat them as part of the cleaning program. UNC Medical Center’s 2024 policy, for example, has laundry chute intake openings cleaned weekly or when visibly soiled with an EPA-registered disinfectant, and requires all linen to be bagged before it goes down the chute.

Source: UNC Medical Center linen policy

Are trash chutes required to have sprinklers?

Generally, yes. The New York State Fire Code calls for sprinklers at the top of rubbish and linen chutes and in their terminal rooms, plus alternate floors where a chute runs through three or more floors, and NYC’s chute rule requires sprinklers in the refuse room. Your engineer can confirm what applies to your building.

Source: NY Department of State code interpretation 2011-02

How often should a trash chute be cleaned?

It depends on the building. We recommend cleaning quarterly for hospitals, hotels and heavy-use buildings, twice a year for most apartment buildings, and at least once a year for everything else. NYC rules don’t set a frequency, but they do require chutes to be kept clean, sanitary and free of vermin and odors.

Source: NYC Buildings rule 1 RCNY §24-01

Are you insured?

Yes. Chute Cleaning Division is insured in partnership with Select Exterminating, and we can send a certificate of insurance for your building or management company on request.

Call and Marshall picks up.

Tell him the address, the floors and what’s going on with the chute. You’ll get a straight answer and a quote for your building.